"We have been frequent guests over the past 20 years! Truly a vacation every visit! Staff is top notch!! From the very caring and attentive bellman, extremely welcoming every time, We have brought our families and our staff several times over the years!! We are always welcomed with a sweet and genuine "Welcome Home" from Abraham and all of the up front staff!!
Javi took great care of us each and every evening at the indoor bar and has a great sense of humor!! We hit on some pretty rainy days and the port was closed, which kept us from diving....but the Palace didn't miss a beat and kept us happy and well taken cared of at every turn! Our room was exceptionally clean and the food was great as usual!! We loved the food at all restaurants, love the handmade tortillas and pork pastor in the Mexican restaurant and the very accommodating, very good Asian restaurant, our favorite is the food and atmosphere of Flamingos and the entertainment is always fun. Loved the guitar musicians/singing couple who were there two nights, exceptional! We had room service twice, always exceptional!"