"Les chambres non rénovées sont dans un état lamentable..."

"I was disappointed by several issues during our recent stay. Despite emailing ahead to confirm a twin room, we arrived to find a double. Although reception promised a change the following morning, it took a second request and another day to resolve. Furthermore, our initial room was affected by a strong smell of smoke from next door which was very unpleasant. We specifically booked this room for the jet bath, but it was nearly unusable. The controls were unresponsive, and the water temperature...

"Nul"