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"Great location, lovely staff, very clean"

"This retro-styled hotel is tranquil and charming and staffed by a professionsl team. This place is a real break from the formulaic chsin hotels. The decor may make you feel as if you are in the game Cluedo! The breakfast is excellent value and the location on New Walk is so restful. Highly recommend! "

"We were greeted by friendly and professional staff, who assisted us with our luggage and accompanied us to our room. The room was clean and quiet. It was well supplied with refreshments and a hand-written welcome note. The bed was comfortable, quite firm but not hard. Dinner was excellent! There was a very good choice, each dish was delicious and service was friendly and efficient. Breakfast too was very good and well prepared. We thoroughly enjoyed our stay and will definitely stay again."

"The staff were extremely helpful and pleasant The decor etc is looking a bit tired The food was only average despite the efforts of the staff"

"Room was freezing cold. Had a little old fashioned heater we had to put on when we got into the room which took ages to heat up. The reception staff were friendly. The hotel was dead, I'm sure we were nearly the only ones there. The whole of the one side of the hotel we were in seemed to be freezing like they only heated the front half where the reception desk was. Rooms were big but very run down and old. We wouldn't stay there again. "

"Clean room, friendly staff, didn't drive or had breakfast "

"Great gym, made us if the sauna and steam rooms and had a great breakfast to start the day!"

"Spa staff were extremely helpful"

"The room and bathroom were great and clean. The breakfast was okay for the price, but without many options (for example, no eggs, bacon, or cheese...)."