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"Hotel room was stunning, location is great and all the staff were amazing.. will definitely be staying again."

"Stayed in suite 2. Communication prior to stay was good re parking and check in which was as advised. Only slight issue was getting info suite which had very stiff front door. Lovely apartment , very clean on arrival with complimentary beer , prosecco and soft drinks. Information provided in apartment advised it would be serviced following day. Jacuzzi worked once we got the hang of it.TV kept pixeling but got better. Comfortable bed and furnishings. Stayed Friday and Saturday night, got back...

"Clean room & lovely breakfast basket."

"A great find, in a central location. We loved our stay here - the staff were all extremely helpful and welcoming and the rooms were well-appointed and spotlessly clean. We’d highly recommend their evening meals and breakfasts too. A perfect choice for a stay in Lancaster - would be very happy to return!"

"Perfect place for a short stay in Lancaster, very conveniently located"

"Great location. Tough to unload luggage as very limited space for cars. No help by the inn."

"The reason we rate this Hotel so poorly is because our two night stay in mid July turned into a one night day because the room had no ventilation, no fresh air coming in by any way, except the window and the window was adjacent to the roof line where if we kept the window open, there was the possibility of a rodent coming in through the unscreened window and without the window being open, the room turned into an oven. The temperature was 80degrees or more. The management provided two fans, but...

"Great location, beautiful pub, big comfortable bed, several 'pay and display' parkings near by."

"Not much facilities in the room. No hairdryer, no ventilated fan in bathroom. No AC and it was so hot. We had to open the windows as it was hot. We could hear all the vehicles passing by at night! Difficult to sleep."

"Great location for Lake District and Lancashire an on to North Yorkshire/Yorkshire Dales without the premium price. Breakfast was plentiful and staff accommodating of a large party. We were able to change our room due to an error on our part, without problem or charge. Parking was always available and accessible."

"Great service, large room, cmfortable large bed, adjustable heating in room and bathroom and all spotless."

"Attractively restored pub with very comfortable rooms and good food. The staff couldn't be more helpful - we particularly appreciated the fan left on to cool the room ready for our arrival. Lovely walk from the front door to the old docks on the bay a short distance away."

"Wonderful staff, and very well renovated."