Find hotels near Cotswold Shopping Center, Charlotte from SAR 474

"My mother and I stayed at this hotel back in 2015 and we loved it. Nearly 10 yrs. later, I came back to stay because Bruno Mars was in Charlotte for a concert. For some reason, we I checked in, there wern't any keys for the room I ordered and I had to wait 30 min. I have to admit, that was strange, and it caused me to be late arriving to the concert. However, the staff was nice about it, and they even put me in an upgraded room with no extra charge, since I couldn't get into the king sized one. So, that thing aside, I still recommend this hotel whenever you're in the beautiful city of Charlotte!"

"I loved the vibe and ambience of the hotel. Also loved the lobby was on the rooftop and had welcoming drinks. I think the price was fair for the location, cleanliness, and amenities."

"The staff were very rude "

"excellent experience overall"

"Staff was friendly. Bathroom needs to be updated and repainted. Beds very comfortable. Decent location. Nice pool & patio!"

"Everything was great"

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"Great"

"The old mansion has no non-stairs access at the entrance so your luggage must be carried up 4-5 stairs. And then the reverse when leaving! Unless you go in and request help from the check-in desk, who may be weaker than you. They did deliver the bags to our room and there is an elevator to choose from versus the winding stairway. The room was spacious, clean, large bathroom with with double-headed shower and soaking tub. Except for the constant slamming of the kitchen exterior door below us(we were on the second floor directly above it) it was fairly peaceful. Please adjust the door closer on this door! We enjoyed the summer screened porch(shared with neighbors). The room was supplied with only 2 towel sets, in all my travels there are always at least three when two are staying. Coffee and tea provided on the 2nd floor in the sitting area was nice. The breakfast was very nice, very extensive and included. We must have been close to a fire station as there were 4 calls in the less than 24 hours we stayed and they blared past each time. All in All, a pretty nice stay."