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The Ritz-Carlton, Macau

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Cotai

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Ritz-Carlton, Macau

Outdoor pool
Exterior
Club Suite, 2 Bedrooms (Carlton, Lounge Access) | 1 bedroom, premium bedding, minibar, in-room safe
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior
Reviews
9.6

Exceptional

Explore the area

Map
Estrada da Baía da Nossa Senhora da, Esperanca, Cotai, 853
  • Popular LocationCotai Strip15 min walk
  • Popular LocationVenetian Macao Casino3 min drive
  • Popular LocationCity of Dreams3 min drive
  • AirportMacau (MFM-Macau Intl.)10 min drive

Room options

Premier Suite, 1 Bedroom (Club, Lounge Access)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 2 Bedrooms (Carlton, Lounge Access)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
  • 150 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
  • 178 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 1 Bedroom (Carlton)

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 Bedroom (Carlton, Lounge Access)

8.6/10 Very Good

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Premier Suite, 1 Bedroom

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillow menu
Premium bedding
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the neighborhood

Cotai

Located in Cotai, The Ritz-Carlton, Macau is connected to a shopping center. Macau Orient Golf Club and Caesars Golf Macau are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Seac Pai Van Park and Jardim do Sao Francisco. Traveling with kids? Consider Qube at the Venetian and Cotai Strip.

What's nearby

  • Cotai Strip - 15 min walk
  • Cotai Arena - 15 min walk
  • Venetian Macao Casino - 3 min drive
  • Studio City Water Park - 3 min drive
  • City of Dreams - 3 min drive

Getting around

  • Macau Intl. Airport (MFM) - 11 min drive

Restaurants

  • Don Quijote - 9 min walk
  • Jin Yue Xuan - 7 min walk
  • Tsui Wah Restaurant 翠華餐廳 - 11 min walk
  • The Spaghetti House - 11 min walk
  • Gosto 葡軒 - 7 min walk

About this property

The Ritz-Carlton, Macau

Luxury family-friendly hotel connected to a shopping center
Near Venetian Macao Casino and City of Dreams, The Ritz-Carlton, Macau provides a free roundtrip airport shuttle, free water park access, and a poolside bar. Treat yourself to a deep-tissue massage, a body scrub, or a body treatment at The Ritz-Carlton Spa, Macau, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with shopping on site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool and a children's pool, with a lazy river
  • Free self parking
  • Buffet breakfast (surcharge), a free area shuttle, and an area shuttle
  • A children's club (surcharge), an elevator, and concierge services
Room features
All 230 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with separate tubs/showers and free toiletries
  • LED TVs with premium channels
  • Separate sitting areas, refrigerators, and electric kettles

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 9 AM - 11 PM
  • Airport shuttle at scheduled times
  • Free area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: MOP 418 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lai Heen
  • The Ritz-Carlton Cafe
  • Bar & Lounge

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cribs/infant beds
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Separate living room
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 47
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 31
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LED TV
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MOP 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 418 per person
  • Rollaway bed fee: MOP 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.
Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz Carlton Macau Hotel Cotai
Ritz Carlton Macau Cotai
Ritz-Carlton Macau Hotel Cotai
Ritz-Carlton Macau Hotel
Ritz-Carlton Macau Cotai
Ritz-Carlton Macau
The Ritz Carlton Macau
The Ritz-Carlton, Macau Hotel
The Ritz-Carlton, Macau Cotai
The Ritz-Carlton, Macau Hotel Cotai

Frequently asked questions

Does The Ritz-Carlton, Macau have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Ritz-Carlton, Macau?

As of 23 Jum. I, 2024, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, Macau on 26 Jum. I, 2024 start from $541.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton, Macau pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton, Macau?

Self parking is free at this property.

What time is check-in at The Ritz-Carlton, Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton, Macau?

Check-out is at noon.

Does The Ritz-Carlton, Macau provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 9 AM–11 PM at scheduled times.

Where is The Ritz-Carlton, Macau located?

This family-friendly Cotai hotel is located near the airport, within 1 mi (2 km) of Museum of Taipa and Coloane History and Venetian Macao Casino. Macau Matsu and Qube at the Venetian are also within 15 minutes.

The Ritz-Carlton, Macau Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 145 out of 172 reviews" "
Rating 8 - Good. 17 out of 172 reviews" "
Rating 6 - Okay. 4 out of 172 reviews" "
Rating 4 - Poor. 5 out of 172 reviews" "
Rating 2 - Terrible. 1 out of 172 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

yufei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience.
Stayed 1 night in Nov 2023

10/10 Excellent

Yu Sum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

William

Stayed 1 night in Apr 2023

8/10 Good

joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

4/10 Poor

Crispian

Stayed 1 night in Sep 2022

10/10 Excellent

Ka Leong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Wai Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful hotel
It was a wonderful stay. From check in to check out, the service is so good! The room is spacious and clean. The decorations they arranged for my birthday and the amenities they prepared for my little daughter are thoughtful enough! I believe I will visit again in the soon future~
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was tops; Arun is a real Jem and went out of his way to make our stay really pleasant.
Stayed 4 nights in Nov 2019

10/10 Excellent

Chi

Stayed 1 night in Oct 2019