"First, they give me my keys to a room that was already occupied. We walked in on a mom and two kids. Went back downstairs. Management apologized and then set me up with a new room. We get in and the room smells like the home of a chain smoker. I have asthma and could barely breathe. Went back downstairs and they set me up with another room. This room was fine. Next day we go and do our plans and then when we come back our keys didn’t work. Had to go back downstairs again and have management come...

"I made my reservation online and never read that they didn't accept dogs. The person at the front desk wasn't friendly and didn't give me any options."