"La limpieza muy las mala toallas olían muy mal, y en la recepción no fueron amables"

"The breakfast was not good at all. Traveling with two young children , no cereal Be careful with your belongings housekeeping stole things that were very important to us and the hotel staff was of no help"

"Where do I start... starting with the rooms that they didn't give us the ones we booked (2), the bathroom smelling of drain all the time, the shower almost no water came out, for the check in they demanded a deposit of $100 per room. We paid for one room in cash and the other with a card, we ordered breakfast, only two waffle machines for the whole hotel, we couldn't even use the pool...... We checked out and went to the Aquarium, when I checked my account on the card the two rooms and the...

"Dirty shower"

"This property could use some updating. Overall the room was clean, but there seemed to be very few towels. The desk chair in the room was overly worn and the leather was GONE off the chair, it made us not even want to sit on the chair. And there were hair strands on the pillows. Also,the headboard needed to be cleaned off it looked greasy, and this was well after we had been in the room.Just take a little more time to oh attention to detail, cleanliness is still important."

"Booked two rooms. One room carpet was soaking wet. The other room had stains all over the sheets. Transferred to a third room and there was mold on the ceiling and again stains in the sheets. Building was clearly going through heavy maintenance. Ceiling tiles were missing on multiple floors and leak damage everywhere. Fish tank was either emptied or leaked in the check-in area and made it smell like a boat dock. Cleaning staff were walking around in night gowns and no shoes. Ended up canceling...