Find hotels near Copper Horse, Windsor from SAR 392

"Beware of hotels that book large conference groups. There were two large groups, one that partied outside our window until midnight. We could not access our original rooms as the lift was broken and my 89 year old mother could not go up the stairs. The receptionist was more interested in checking out the split ends in her hair than she was in trying to accommodate us with new rooms. When they finally did give us rooms, we had to haul five suitcases, a car seat, a two year old and my Mom in her walker by ourselves. Disgraceful. "

"Couldn’t check in early because I didn’t receive the text message , I only had the itinerary / booking number and it wasn’t being aacceoted for self check in - it was unfortunate, my daughter wasn’t feeling well but gladly waited with me for an hour until we can be checked in. It’s better to book directly with the official website as it speeds up the check in process - witnessed a good number of people able to access their rooms early because of this. We got directions to our lodge, which was great. The shower was clean but when we closed the bathroom door, there were hairs and the floor was wet behind it . In the end, the bed was comfy and we just needed a clean enough space to rest and stay for the night,"

"The whole stay was underwhelming -Poor check-in experience -Spa very average ok massage but no way is the price justified I booked for our anniversary not worrying about the price thought it would be special it wasn’t had a better massage at local Thai shop for £60 - Bar poor choice beers local unheard of stuff tasted of nothing want him and tonic expected at least a final 5 Star hotel to have good tonic ie fevertree or Schweppes nope some london essence stuff nothing like tonic water -Food for lunch little choice ended up with flat bread which could have been frozen from a supermarket so poor was quality - Dinner even worse a real lack of choice ended up with pasta dish which had very little taste - Breakfast was worse why is 5 star hotel doing Buffett cold overcooked food and since when does English breakfast only have American style streaky bacon ?? Coffee was tasteless and I ran out of patience waiting for my toast to cook - The best part was the doorman welcome and departure nice experience I guess from that you’ll gather I won’t be back to any Fairmont forever in my mind as overpriced for average experience "

"Lovely lady Caroline really helpful short walk into town 30 mins and can walk through the park too"

"Great space, very pretty and neat!"

"Family friendly "

"The most perfect getaway from it all. Beautifully designed, pure luxury. Wonderful hosts who have thought of everything! "

"We cannot thank Hamish and Susie enough for their warm welcome and their kindness way above and beyond. The perfect hosts.It was the perfect haven of rest that we needed before and after our son’s wedding.They had thought of everything and we wanted for nothing. The linen was crisp and luxurious and the towels were fluffy and soft. And for someone who really appreciates fragrance, the linen and towels and the hideaway smelt beautiful. Thank you so much Hamish and Susie. We will be back!"

"Would first of all like to say what an obliging host Jeremy was. Communication was quick and helpful. Check in information was good, especially as it was very short notice. Unfortunately the property is in dire need of refurbishment. We felt there is inadequate lighting to the stairs up to the apartment. We also found it difficult to get our cases up the next flight of stairs which has a tight dog leg to the bedrooms and bathrooms. We had a few frozen items which we were unable to put in the freezer as it was FULL of ice. Great view of the castle from the lounge windows. Secondary glazing was perfectly adequate in keeping out draughts and noise. There is extensive damage to the ceiling in the lounge, paper hanging down & staining. Unable to watch any of the main UK TV channels as there doesn’t appear to be an ariel attached. Bedding was clean and bed was comfortable. Wardrobe was adequate. Compact bathroom. Nice clean suite, shame the decor and leak damage let it down. "