Find hotels in Copper Canyon Ranch, Phoenix from SAR 365

"Rooms need work—appeared the door had been previously pried into, gaps along the doorway. There was also a large gap at the base of the door so when maintenance personnel was hosing down the walkways, water was spraying into our room at the base of the door. Sink was backing up so we relied on using the faucet from the bathtub. If you are on a budget then this is where to stay. Basically a bed, towels, and shampoo— that’s it. No hangers. TV, mini fridge and microwave were excellent! And staff is the best— thank you Eric, for a great stay! Also, great security for hotel guest parking!"

"I rarely write reviews, but this felt necessary. I’ve been coming to Hilton Squaw Peak Resort since I was a teenager, and it has always been a special place for my family. We loved the welcoming pool and fountain, easy parking, and the beautiful atmosphere of the resort. A family member even bought a townhouse nearby because we loved it so much. We stayed for two nights over spring break and were aware of renovations, but the online photos made it seem unchanged. Unfortunately, that wasn’t the case. Our room had no number on the door, we initially walked past it thinking it was a mistake. While updated, it was next to a loud machine that hummed all night. Housekeeping also entered despite our “Do Not Disturb” sign. Basic amenities were missing: no extra blankets, hair dryer, or microwave. Parking was difficult due to construction. The main pool and fountain are gone, replaced with artificial turf and a pergola, which felt like a missed opportunity for a fun gathering space. They advertise seven pools and a renovated River Ranch, but the property felt dominated by construction and didn’t reflect that. For the price, this stay was very disappointing. During peak travel times, there should be better accommodations, clearer communication, or discounted rates. Many others have shared similar concerns, yet responses feel generic with no clear improvements made. "

"When I arrived to check in the staff was nice. However I began to get a sense of what the place is like. Guests/ residents were arguing with staff. It happens. I soon realized people actually live there. I thought it was apartments that are like town homes that are used, I’ve stayed in some similar in Florida but are used for vacations or trips. Room was okay. No window blinds, just curtains. One even being hanged by nails, the sliding door bar for the lock was also held up by nails. I mean do what you must but not for a room that is meant to get people to stay in. Door could let me push on the handle and I could see the door hinges. If someone really wanted to bust through they could. No deadbolt. Our toilet was plugged, I called and left messages, no one called back after saying they would. I could only call with no answer because we only stayed to sleep and would get up early and come back late at night since we had a tournament and plans. The room next to us had a medium sized dog that growled at my son (we have dogs) my son was scared a little. Also the first night someone was banging on a door for a while and again in the early morning. Dog was also barking late at night for a while which I don’t mind that as much but it probably would bother people. Also the music blasting. The basketball court was not painted like the pictures. Oh and roaches were found the day before we left!! I mean it’s bound to happen when you stay at an actual low cost apartments! "

"The rooms were nice and clean, the staff was very nice and helpful. I would stay here again."

"Clean"

"This hotel is new with great amenities. Staff was friendly! Food was overpriced but hotel was nice "

"To much noise inside and outside"

"shower wasn't draining. It take a lot of time to drain. "

"It's a nice place that fulfilled my needs."