Find hotels in Cool Spring, Wilmington from SAR 285

"Under construction is what we should have been told. We arrived Thursday night,, No coffee pot, no microwave . Room not refreshed with clean towels. We had to go to the office for towels and about the water pressure. They charge additional $50. . No water pressure to take a shower on Sunday. Was told 20 percent of my room rate would be refunded. I have not received anything yet.. Please remove this property from your listing. "

"Rooms nice and clean."

"clean room and fast service "

"The room was absolutely disgusting, no tv remote, phone was broken, when i asked Receptionist fir a tv remote she was to busy on her phone to even notice me then i asked the house cleaners if they had a tv remote no one spoke English? Then one guy that cleans yells at me what room are you in so i said it's ok it didn't matter so he yells again and i replied its fine i dont want a tv remote as i didn't like his attitude and as i stroed into the elevator he says fuch of then? Really thats how they treat there guests, so i packed my bags and lrft the hotel and had to find another one, so absolutely will never stay in that place again."

"Inexpensive option "

"Friendly staff, clean room comfortable beds and pillows. "

"The first room that we had which was 411 was not properly clean because unclean counter top and pet hair window cushion by the window. Then we were transferred to room 417 and it was clean on the outside, hehowever when we opened up the cabinet, there was still empty carton of beer under the sink area. Along with a heavy smell of marijuana that fill the whole room. It just lets me know that the housekeepers did not clean in either rooms do thier job. there was no desginated place for smokers. so we had to endure it while wait for our ride. I will not put any of my guest there even though the front desk clerk and mainatince was there to help. it was not thier job however they came to see and help "

"It was amazing and when I did have problem they where quick to fix it "

"Stayed for the weekend, not bad but not great. It’s an old hotel that was updated but only so much you can do. Nothing majorly wrong but our room was more like death by a thousand paper cuts. Huge gap at the bottom of the door, toilet wouldn’t stop running thermostat stuck so room was blazing hot all weekend, 3rd floor ice machine had mold in it. Upside is that there is a fantastic little diner next door that serves an amazing breakfast, which definitely beat the 1/5 continental brrakfsst served at the hotel. Staff was nice enough but seemed bothered to be there and generally uninterested in their job. Probably poor management creating a bad work environment, if the condition of the hotel was any indication. "