"When got to St George only 1 person checking people in so took time, then to be told I was on 5th floor and the lift wasn’t working so had to use the stairs. But did ask if we wanted to be moved and moved us to the 3rd floor. On Saturday morning only 1 person doing breakfast and ordered four and got 2 then 15 minutes later got the other 2, plus ask for one breakfast to have no beans but all came out with beans, so didn’t listen to the customer, the rest of the staff in the morning wasn’t helpful...

"Great location in between the two for Kew gardens and Wembley in the same weekend. Locaged right next to morrisons and the market so perfect for a breakfast before heading out and plenty of street parming available nearby. Front desk staff were very helpful, we checked in on arrival at 12.15pm so very early and were given a nice spacious room on floor 3. Beds were comfy but only had 1 pillow each and bedding very thin but perfect for the hot weather while we stayed. Air con didnt work but a fan...