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"We continuously got locked out of the building after hours because the phone key wouldn’t work. Seemed to be a common issue"

"Didn’t really use amenities but everything was cute and nice."

"Excellent location, clean and quiet environment, quick access to floors"

"Solid choice"

"Rooms were clean and the front desk staff were really helpful.The only issue was that the breakfast was really busy and the things like waffles and eggs would run out 20-30min before the actual end. The quantity should have been planned and made ready based on the guests."

"The room was clean and the breakfast is good enough. It also has a great neighborhood."

"Staff was friendly and took very good care of me during my stay, the location was perfect."

"Good location."

"such a great hotel at a great price!! Staff was so helpful, kind, & go above & beyond to make sure you have the best possible stay especially Jhune who even upgraded us to a suite. Super clean & cozy room w a view of the Empire State Building too! Will definitely be staying here again when I’m back in the city. Thank you guys for making our stay so amazing!!"

"The room was clean, but unfortunately very small. Once we had put our luggage in, the space felt cluttered very quickly, making it difficult to move around comfortably. The bathroom door was also a bit disappointing, as it was a sliding door with gaps on both sides, meaning you couldn’t properly close it and have full privacy. The view was okay, but as we were on the 5th floor, it felt a little like being on the road rather than having a particularly nice view. The staff experience was quite...

"o hotel é dentro a times square, localização excelente pra metro. é possível conhecer toda Manhattan hospedando ali. o café da manhã é bem cheio de gente e básico no quesito opções. no mais tudo muito limpo, cheiroso e fácil acesso"

"Great location for the subway to NY locations and Path to NJ. Friendly & accomodating staff. Only drawback is 5th floor was a little too close to ground level so some noise from the street throughout the night."

"They NEVER serviced our room! Never made the bed, never cleaned, never brought new towels, never vacuumed, NOTHING at all. Even when I complained to the front desk, all they did was delivery us new towels. We won't stay there again"

"Beware of Check In Policy: I arrived after stated check in and was told I would have to wait for an hour for my room. I was then patronised by the receptionist about what they mean when they say check in is “3pm onward,” meaning anytime between 3pm and midnight, though she said “they would never do that.” I was traveling with a dog who started barking in the lobby as we sat down to wait and magically after a few minutes of barking my room was ready. However, they did not offer any of the pet...

"The good: -staff/housekeeping is very good. quick to help and very courteous. -bathroom was good sized and had floor to ceiling tile, never see that any more -get housekeeping and fresh towels everyday The okay: -no in room coffee despite Expedia description -rooms could really use an update, pretty dated with minimal furniture, cheap laminate flooring -Bar/restaurant closed for remodeling"