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"The hotel is beautifully renovated, stylish and modern. All staff were so friendly and customer focused. Location right on the river and quayside short walk into city centre. The terrace for drinks was probably the area where we were expecting a little more but it was still fantastic. Drinks a little pricey but it was a special occasion so we didn't mind so much."

"The only thing i saw while sat outside having a smoke was a rat run across the front entrance which scared us a bit otherwise everything was ok."

"Hotel room was nice and comfortable tho the hairdryer is annoying I took my own last two previous stays Food is fantastic and love the 20% discount between 4 and 6pm But they waiting time is not good 1st day fab but 2nd day waited 40mins, "

"We stay here for the annual sela cup and its the perfect base for st james park, the city centre and train station. The staff are always friendly and the bag storage even on departing is a godsend. Rooms are pleasant enough and the beds are comfy. "

"I have stayed here a few times now and have never been disappointed. This hotel is excellent, always book a spa day as well it is amazing and so relaxing. Great staff, food and the hotel is spotless. Highly recommend."

"Breakfast was amazing room was beautiful as always love love love staying here!!!!!"

"Brought our grandchildren for a night away and the room was great. Twin queen beds and spacious. "

"All good & recomended to stay in :-)"

"1st class stay"