"2 big centipedes in the bathroom"

"So glad I booked this location as a result of a cancelation from The Garden of the Gods location received POOR CUSTOMER SERVICE before my stay even began. Even though It was a one night stay I was very Satisfied With my experience so much I'll book my stay here every time I revisit Colorado Springs "

"My TV never worked. Maintenance came to check it and just kind of said oh well. no one offered me a change of room or any other alternative answers. The breakfast, only beverage available was coffee. No juice or any water was offered. All the chairs were very stained, I was embarrassed for the hotel. Not a good experience at all."