"Great staff and room with view. I prefer a regular office desk chair but they have these ottoman types without a back. Solid building, can't hear adjoining or above rooms."
"The service from the check in counter is excellent! I was served by Brian and he is being extremely helpful and tried to arrange a room exactly the way I want it. "
"=The positives=
Clean rooms.
Very convenient location.
Staff is polite.
=The negatives=
Probably the slowest wifi in any 5 star hotel in Macau.
The AC doesn't cool very well in summer. "
"Congratulations on your fine team of professional staff. Alan at check-in fulfilled our
last minute request. Bulter Wen shows professionalism, evening turn-down staff Kevin was courteous. Our experience with your hotel was top notch."