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"The staff was responsive and friendly and the hotel was so nice!"

"I have stayed at your property a couple of times while my daughter attended UMD. You provide a comfortable, clean room, really comfortable beds and pillows, and reasonable parking. My only "complaint" was trying to find an ice machine. I had perishable food with me and hoped to get ice (I was told you had a refrigerator that I could use, then when I checked in was told it wasn't available because a guest had their insulin in it. How small of a refrigerator do you have?) The one on my floor didn't work (5th floor) I went down one floor, still no luck. It was late and I was tired, I didn't feel like trying every floor. When I checked out the next day I asked the staff and was then able to get some ice. It would help if when checking in guests were told which ice machines were working. Also, I was there with my daughter. As a woman, I'm not going to walk all over looking for an ice machine. Sorry, that's very unsafe for a woman."

"Great stay!"

"Great staff"

"I have stayed at the CitizenM multiple times and it never fails to impress. Since I’m usually in town for business, I don’t need frills, just a clean, comfortable room. It’s super convenient, with multiple eateries right across the street and a CVS barely a block away. "

"Great experience. One item was initially booked in room that was different from what was requested. Moved "

"We were a party of 9 and had 3 rooms and were all very pleased. The only down side was that we asked for rooms close to each other and they could not provide that, even though we asked a couple days in advanced. Such a large hotel could have at least put us on the same side and probably the same floor. Other than that the staff was kind, hotel was very clean and beautiful. We loved it and would definitely stay again next time we visit. "

"What an amazing stay at Hyatt House. We had never stayed in the Wharf area and for our kids’ first trip what an exceptional choice. Convenience, cleanliness and kindness are just a glimmer of compliments we give this property. We can’t wait to return! "

"Great staff!"