Find all hotels by TUI Hotels and Resorts in Colakli

"Staff were friendly, but so slow. Service in bars was very bad. Restaurant was manic and whilst staff tried to clear tables often people were walking around waiting for tables. Food was very low in standard and choice. Often cold and not replenished. Its the worse food ive had in Antalya region. Rooms ok, basic and relatively clean. Bedding and towels are tired. The hotel grounds are small by comparison to others in Antalya. There was no quiet areas to sit or adult only areas. I found it extremely noisy. The pool is clean. Turkish ala carte fair. Snack area ok. The hotel serve awful coffee, even in patisserie. Alcohol quality is not the best but ok. "

"Currently here again in Masmavi - our 8th visit. Can't wait to book again next year. The hotel, the food and everyone that works in Masmavi have made our holiday amazing again! Special shout out to Guest Relations Ulas Yaman and Serdar who were super efficient and any issues resolved immediately. The two tennis coaches were simply fantastic - Emre and Engin. Their tennis lessons are of a very high standard and off the court they're the nicest guys you could meet. And lastly our lovely room maid Ozlem - very efficient and friendly - never stops smiling. We will definitely be back next year - thank you Masmavi!"

"Great hotel with nice heated pools, aquapark and restaurants. Food is truly amazing. We choose pool room and have 2 kids and I don’t recommend these rooms if you have kids. The hotel is huge and hard to walk to pools, beach and other areas from these rooms. Buggies are not available all the time. In fact, for 2 days we couldn’t catch a buggy without waiting at least 20 mins. Other staff helped us a few times to get around and they also helped us complain about this. Next days buggies were fast and efficient. Also, our room pool was not clean when we arrived, next day we asked for it to clean and it was taken care of. Overall great hotel and highly recommend but we had room specific issues. I wouldn’t choose this kind of room again with my kids."

"The resort itself is amazing. Staff is great too! But here comes the issues - extremely loud environment, unruly children running around(I have a 6 year old boy, but he has never been allowed to act like all other children), no adult supervision until early morning hours, security doesn’t do anything, parents don’t care! The parents drink until 3 am and shout, not talk in the common areas. The disco music is extremely loud, windows and walls are thin! And around 3 am when you think that you can get sleep the cleaning crew starts moving tables and the sound is horrible! Air conditioning is set to 23 C and you can’t adjust it lower. It’s monitored and managed by guest relations. Get a higher floor room not over pool to avoid the disturbance. The food is so so. Don’t even waste your time with the A La Cart restaurants especially the Asian one - you will be waiting for something that has nothing to do with sushi or Mongolian beef, tasteless small portions. You are better off eating at the Sunset main buffet style restaurant. Variety is ok. The other good restaurant is the 24/7 one in the end of the resort Waterworld. Coffee shop and patisserie’s are good. The beach is so so - has some rocks in the beginning and sand afterwards. Very small! The pool facilities are great - they get very crowded and people are keeping sun lounges from 8 am with their towels. The best part of our trip was the spa center - amazing massage options and facials. Old town Side is a must visit!"

"Stayed there with my son and we both really love the hotel and made most of our swim up room Will be definitely back "

"We had a couple of nights in luxury at this spa hotel. It is well appointed with good communal areas and plenty of facilities. The rooms are clean and have a fridge and tea/coffee facilities as well as a safe. There is the spa which is free to use but you pay for massages which has an indoor/outdoor pool plus sauna and steam room. There are numerous outdoor pools plus games areas. There is a private beach with adult only area and a large beach bar and restaurant. The main restaurant is a buffet with lots of choice for breakfast, lunch and dinner and a number of speciality restaurants. There is also a patisserie. "

"Food was awful. Same choice each evening. Burnt fried chicken which you could smell then burning during the day. Only decent choice in the evening was Pizza. Breafast choice the same, Could not even get a omlet. Most of the staff did noot know how to say good morning or smile. Poor lighting in the night with many trip hazards walking. No power socket in bathroom to charge shaver. Rubbish entertainment in the evening. Only one bar to sit inside in the evening with awful pianist playing Great people on reception Will never go back"

"I liked this place. My two main criticisms would be: 1. The room was quite noisy until about midnight as I think it was above a bar that was used for after show dj entertainment. That wasn't great for a sleeping small child. 2. Despite turkish cuisine being rich and flavoursome, like a lot of AI hotels, the buffet food merged into one flavour. So much so, I ate out locally. In addition, it's unusual to stay at an AI hotel for over a week and not be offered the chance for some kind of a la carte dining."

"The staff were attentive to every need. The food was amazing with a wide selection of dishes available every meal. You must try the baklava it was amazing. "