"Staff is AWFUL. Definitely the worst I’ve ever dealt with. Check in is 3 PM. We checked in at 3:20 PM and they told us to come back in a few hours as our room was not ready. They had no solution until I asked if I can receive a discount as I was heading to a concert and wouldn’t be able to use my room until after midnight since it wasn’t ready. There was multiple check ins this happened with as we were checking in and management was trying to run out for the day to avoid helping paying guests....

"Everything was great"