"When we got to our room, our bathroom door was busted up bad, mirror was bented in, a hole in the wall, and no remote to the TV. After we settled in we reported it so we wouldn't get charges for it. They offered to move us, but we was already settled so we kept the room. Going to the pool, the key wouldn't let us in, so we had to wait for someone to open the pool everyone we left and came back. The pool was really crowded cause of a birthday party. Me and my family decided to get out cause...