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"It's in a good location, and the flat is fairly well equipped, but the access procedure on arrival is very complex and the instructions are not very clear (we had top ring the helpline, and we could hear other arrivals doing the same). There are also some issues with the flat which could / should be addressed: the blinds in the bedroom are ineffective and let a lot of light in at night (they also don't give a great deal of privacy, especially when the lights are on inside). The bedsheet barely...

"Everything was pretty good. Only issue was the initial communication, which got better after some light probing. Definitely a place we'd happily return to and would wnjoy staying at again."

"The property is conviently located for access to busses, a car park, and shops"

"Super friendly host, excellent location, very responsive host, just overall exactly what I wanted and needed"

"Brilliant apartment new, clean, quiet and all you need."

"Our second stay. Works great for us."

"The property was in an amazing location, perfect for us. With parking on site being ideal. Close to the river, shops and restaurants. Would suggest online listing does not include air conditioning or hairdryer as neither were in the apartment."

"great location near airport and excellent service"

"Arrived late was very surprised on the standard of the room "

"Chalet dated but very clean and well equipt. Fabulous location and we sat outside on the decking frequently. Very close to a main trainline into London but we knew this as visiting friends having previously lived in Broxbourne. Didn't bother us. Sofa not comfortable to sit & enjoy TV. Very hard. Only other negative was the twin beds. Despite the mattress toppers, the springs in the mattresses have gone. They do need replacing. Sadly we had an uncomfortable few nights sleep! "

"Perfect space for a weekend of games and family fun. The kitchen and large dining table were the hubs for a weekend of laughs and conversation"