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"Everything was good except there was no water all night. Could not flush toilet or was hands. Did not come on until 7 am"

"The room was clean and the bed was comfortable, but the towels were horrible—old and scratchy. I went to get different ones from the housekeeper’s cart, and they were all the same. The water that came out of the taps were unpredictable—most of the time scorching hot water came out of the cold tap. The outlets by the bed were wonky and you had to make sure you plugged things in just so for it to stay charged. I had a package delivered from Amazon as I fractured my lower leg and foot our first day...

"👍"

"We had an excellent stay at Hilton Times Square. The staff were incredibly friendly, professional, and always willing to help with a smile. The location is perfect—just a short walk from Times Square and close to many attractions, restaurants, and subway stations. Housekeeping was outstanding, and our room was always clean and well-maintained. The hotel is comfortable, quiet, and made our trip even more enjoyable. I highly recommend this hotel to anyone visiting New York. We will definitely...

"Everything was great and in a central location"

"We visited late October 2026 and the air conditioning was turned off for the season ! Our room was 78 degrees ( horrible). The staff brought up a fan . So I wouldn’t plan my trip in Oct ."

"it was nice"

"Everything was so amazing!"