I understand the hotel is historic, and it was beautiful, however I asked for ground floor and still had to go up 4 or 5 steps dragging luggage. The room was small, no telephone and plugs weren't convenient for plugging in a CPAP machine, the outlet was literally behind the headboard. It did have a microwave and small refrigerator. Also, the website advertised a FULL HOT breakfast and it was a continental breakfast. For a diabetic, a continental breakfast is a carbohydrate nightmare. There was no yogurt or protein offered.