"From booking to when we arrived with check-in and entering our room to a magnificent fresh scent and cleanliness, our stay was phenomenal. The location was very convenient to food places, as well as a gas station which was within walking distance. Our sight of view of the nice pond surrounding the premises was a pleasant sight to see giving a pleasant impression, to being very peaceful, quiet, and very comfortable. The front desk staff was very much helpful and provided excellent customer...

"Excellent location, ambience, quiet room. Convenient to restaurants, shopping, YMCA and walking along Erie Canal. "

"Very easy check in. Staff was helpful and friendly. "

"Clean Spacious rooms."

"Close to center city"

"We absolutely loved our 3-day getaway! We never left the resort. Food from their different restaurants turned out superb, both spas were excellent, and the entertainment was top-notch. Lots of great spots to choose from. We stayed in the Tower and did a couples massage at Skana. Luxuriously delicious. I went for a facial at the day soa and left there feeling radiant. We also had a wonderful dinner at their rooftop steakhouse. To sum it up, loved our stay!"

"Very clean. Nice folks. Obvious renovation work, and the floors, furniture, microwave, fridge all in very good condition. Staff tries to be accommodating in terms of mobility requests. Will stay again."

"It was a very nice, clean room."