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"clean and well managed"

"The service was amazing staff are so friendly. We only had one problem our room smelt a bit like sewers you can only smell it when you walk in once you’re in the room for awhile it’s sort of goes because obviously you get used to the smell"

"I would like to mention Natalie,at reception, we had a issue re breakfast, we went to her and her customer service was excellent. She sorted our issue wuth care,compassion and efficiently. Well dine and thankyou,Natalie, we will definitely come again,with such excellent customer services "

"From arrival & pulling up in front of the beautiful grand house, full of old world charm, to checking in to our well appointed junior suite, the staff were attentive & polite, the food was delicious, locally sourced & served with attention to detail. The bar provided a fantastic selection of food & drinks & Champagne seemed to be the order of the day, we even tried a pint of Clarkson's local brew. Set in its own well kept grounds over looking Cheltenham racecourse, which was only a short walk though beautiful countryside, we felt a sense of tranquility & relaxation. With a lovely heated outdoor pool & entertainment areas, our stay never felt over crowded. After our 2 night stay we felt refreshed, having been well attended to by the staff. Check out came all too soon from this 5 Star luxury hotel & we left following an amazing breakfast. If you want to enjoy a quiet & unassuming luxury hotel, oozing with history & class, Ellenborough Park certainly ticks all the right boxes."

"Friendly staff"

"Excellent stay, as all Daniel thwaites brand hotels usually are... Great food, great rooms, really comfortable, great hotel layout, milk and water dispensers in the hallway, which are genius idea, really make the difference for an avid tea/coffee drinker... Spa, gym, pool facilities are fabulous, very relaxing and well kept. Staff were lovely as usual, they pick good people. Only thing I'd complain about is having to pay for parking, which I didn't expect... But it was only a fiver per night so not too unreasonable."

"Absolutely gorgeous hotel and I can't believe I got it for the price I did. I stayed alone on business mid week and the facilities were brilliant. A high standard Spa with a beautiful view out of the windows, decent sized gym (although it opened quite late at 7am, not the best when you have an early start - 6am would be perfect) and I even treated myself to a late evening massage (Emily was great). The food was delicious, especially the breakfast, and the staff were all very polite and helpful. I'd be staying much more often if the price was that achievable mid week (circa £120)."

"Was on the third floor it was lovely and quiet and only 5min walk to shops"

"Very nice hotel with a great pool and jacuzzi and a decent breakfast "