"April at the front desk was very pleasant and welcoming, which I truly appreciated. However, our overall stay had several issues. Although we booked a non-smoking room, there was a noticeable smoke odor upon entering. We were offered a room change but chose to have housekeeping spray air freshener, which only temporarily masked the smell. Around 12:30 AM, there was significant noise coming from the room above us, likely due to children running and jumping. I attempted to call the front desk...

"We’ve had consistently pleasant experiences with other locations, which is why this one stood out for the wrong reasons. The pool appeared to have a noticeable buildup on the walls, which was concerning. Our room was also missing several basic items like towels and covers for the pullout couch bed, which made things inconvenient. Overall, this stay was disappointing, but based on our past experiences, we believe this location is more of an exception than the norm."