"Check in was easy but I think the lady at the front desk could have been friendlier. She wasn't rude but it was obvious she didn't want to be there. They could definitely use some more space for parking. Room was very clean and well stocked. "

"I understand this isn’t a five‑star hotel, but there are basic issues that could be fixed with minimal cost. For example: reattaching the baseboard, spraying for ants (I’ve already killed about five - some were in the bed), fixing the broken bathroom door handle, replacing the stained toilet seat, and addressing the musty, smoky odor. You can also hear every step from the guest above you — at least in our room. When I first contacted the manager at Best Western Louisville, he offered a refund....

"We have stayed at this particular Best Western several times and have always been pleased for the price and location. "

"Good breakfast selections. In room coffee. Convient to airport and east end . Routes into downtown are also nearby and most times easy and quick access"