Find hotels in Civic Center, San Rafael from SAR 373

"Clean, modern and comfortable room. Amazing breakfast buffet. Steps away from piers and Muni buses/trolley stops. Make sure you buy Muni day pass, no rental car is needed if you stay at Riu. "

"Hotel is very fancy and clean but no air conditioning which sucked. Radiator was making noise all night which made it hard to sleep. Staff is very friendly. "

"Clean room for an excellent price."

"Your on the ground staff is excellent. Every interaction we had was kind and welcoming. However, your building and amenities are falling apart and the poor staff can’t seem to do much about it. It seems like things are in a shabbier condition than the price tier and advert claims for the kind of hotel you’re trying to be; which is sad and too bad. "

"Great property. Convenient location and close to so many restaurants. "

"Stayed in one of the premier rooms. It was older and needed updating. Beds were comfy tho. Walking distance to Union Square lots of places to eat nearby. "

"Clean room & staff was okay. Had 24 hour security which was nice. No valet parking like the website states, breakfast was not available & the restaurant was not open at all like it was advertised on the website either anytime i had a question in regards to either , staff had no answer. "

"Great location near san francisco waterfront. Would stay again for sure. "

"Speedy check-in! Good location! Walking distance to main attractions and shops nearby. First time in SF. I chose this hotel for my bday weekend. My only complaint is the bar/restaurant staff. The one doing breakfast seemed annoyed that I chose to eat elsewhere. I went back for dinner. The dinner staff was not attentive at all. My plate sat on my table after I was finished for quite some time. The same can be said for my empty glass. Finally, on my way out, I tried again (third time, three different employees); they refused to accept the drink vouchers I had received the night prior (for my birthday). Nowhere on the voucher it says “only one per day.” I was disappointed at the rudeness I experienced three different times. That would be my only suggestion: to work on being more welcoming to the guests, especially first timers that choose this hotel to celebrate a special occasion. "