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"Sehr gut "

"Uniquely beautiful, staff are extremely polite and courteous. Breakfast buffet was phenomenal as was Restaurant and bar! Great view out patio, I spent hours setting there!"

"Very good and spacious "

"Great breakfast."

"I chose this hotel due to its idyllic look & since I was traveling with 4 colleagues, they all booked here too. On arrival, found out you don’t stay in the schloss, rather a very unattractive side building, freezing cold, tiny room. The restaurant was closed, another reason I had chosen this hotel was because it had a restaurant, nobody told us it would be closed. Very poor. The service was friendly at breakfast & that’s my reason for ranking this at okay. The lady was lovely & made our start to each day a pleasant one ."

"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"

"Sehr schönes Hotel mitten in Plauen! "