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"We got to meet the entire family who runs the hotel. We are going back next year. "

"Great stay. Lovely view. Loved their welcome cookies. Incredibly helpful staff. "

"Very helpful and friendly staff. Nice breakfast. Rooms are nice and clean. Free bottles of water everyday. Location is great. Bring a good jacket because restaurants and bars are cold in Puno. Would recommend this hotel."

"Lovely location. Great attention to detail and overall service."

"This place is like no other. The property is beautiful and idilic. The property is situated on Lake Titicaca and this lake is stunning. All meals, beverages and excursions were included. We enjoyed our time. Abel was one of the best guides we have encountered. We would return. "

"Great place to stay "

"Our stay at the Sonesta Hotel was nothing short of exceptional. From the moment we arrived, the warmth of the staff made us feel genuinely welcome. They may need to be reminded of any ask twice, but they are really good people. The location is breathtaking. Waking up to panoramic views of Lake Titicaca from our room was an experience I’ll never forget. The room itself was spotless, beautifully appointed, and cozy. And there were alpacas and guinea pigs at the courtyard. We also enjoyed dinner at the hotel restaurant, which offered a mix of local and Italian cuisine. The hotel’s grounds are immaculate, with peaceful gazebos and a firepit to enjoy the sunset. You can also arrange tours to Uros and Taquile Islands by boat - right from the hotel beach. Oh, they have oxygen in the hotel, too! Stunning, thoughtful and relaxing."

"Great hotel. They’re really trying to please. "

"Staff were very helpful when tour operator issues occurred. At the end of the day they went above and beyond to help us receive an evening meal due to late return I the hotel after the restaurant had closed."