"I checked into the hotel expecting a clean and livable stay, but the room conditions were unacceptable and uninhabitable. Upon entering, I immediately noticed multiple roaches throughout the room, including near the bed and bathroom area. The condition of the room made me feel extremely uncomfortable and unable to safely stay there. I brought the issue to the attention of hotel staff right away, and I was verbally assured that I would receive a refund due to the conditions. However, despite...

"This is my second and last time I’m staying here!!! When I visit they always place me to the back of the hotel, there no friendly I think there a bit racist !!! I misplace my key I Went to front desk for an new key they told me I need to pay 15$ for replacement of the key I told the front desk I don’t have 15$ for a key replacement he stated he can open my room door he don’t even ask for my ID I just given him my room number and he went and open my door!!!! This is my second and last time I...