"Our floor was flooding, our toilet didn’t stop running, the tiling around the tub was cracked so badly that I stepped into what would’ve been a massive hole had I not noticed. The walls and shower curtains were disgusting. Cockroaches in the bathroom!! I reached out to the hotel and Expedia and got no response. Maintenance came to our room but didn't follow up."

"O atendimento na recepção não foi bom, o atendente nem olhava para gente direito, hotel sem Wi-Fi e a tv não funcionava."