"I really enjoyed my stay here. Although I would have liked the room to have been bigger, this hotel was close to everything, including a rail station. I enjoyed having the 3rd floor with amenities such as a gym, massage chairs, microwave and washer/dryer. The staff, was warm, welcoming and helpful. The room was clean and having a restaurant on site is always helpful. I would recommend."
"I am very pleased with my stay at this hotel. The hotel is clean and comfortable, and it's very close to convenience stores and restaurants.
The staff are very friendly and helped us a lot. We used a luggage delivery service to send our bags to our next hotel, and the staff helped us communicate with the delivery company. Later, we lost some of our things and needed to contact one of the tour guides to get them back. I think this was outside the staff's responsibility, but one of them still helped us, and we are very very very grateful. Thanks to the staff, we solved our problem and continued our trip smoothly."
Hotel Villa Fontaine Grand Haneda Airport - Directly connected to Haneda Airport Terminal 3
8/10 Good
"Stayed here for over 10 times...really helpful staffs, especially MURATA 村田 at the check~in lobby, she was very helpful and have a very warm friendly welcoming smile with well spoken English."
"The room is on the small side but we knew this and is absolutely fine for a city trip. We did feel we may have found a bit more storage space helpful. The room did smell a little damp but think that’s a consequence of not being able to open any windows and having air con.
Breakfast is fine but wouldn’t rush to have it, although they did cater for my gluten free needs. The location of the hotel was also ideal for getting to all areas of the city.
On the whole, the hotel was good and would recommend to friends coming to Tokyo."
"Even though there was online check in at reception it was still important to maintain the face-to-face welcome especially as a foreigner.
I appreciate the clean room and amenities.
I had breakfast on 28th floor and that was an unforgettable experience in the varied choices for breakfast to pick from."