"Overall great checkin was slow and not very helpful but there was a new trainee in the team so i understood. Checked out and was asked to pay 30 pound i owed on room ,told the girl i had paid up before she said i had to pay but she didnt know what it was for."

"Breakfast was ok bar ran out of drinks I expected a hotel of this stature to be able to supply basic things like shower gels hand soap but they were not in the room The staff were very good Overall I felt very underweamled"