"We are both 80 and were put into the furthest room from the reception in the hotel, were asked if we wanted help with luggage but refused because we’re told our room was on ground level but we weren’t informed that the room was so far away. It made my husband ill carrying a heavy suitcase and two suit carriers so far. I then had to park the car an extra long way and on returning to the room I had a blister on my heel. It made our wedding attendance weekend not as enjoyable as it should have...