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"Beautiful property with great service!"

"lovely stay - staff "

"Top notch service. Excellent service and extremely kind staff."

"Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant stay and would love to come back again. "

"Fantastic in all respects "

"We are very satisfied with our stay on this hotel. Will be returning on future vacation. "

"Old property in need of refurbishing but excellent customer service and great location. Highly recommended"

"the white light around lobby and around the hotel is not calming. the in-room safe was not working. the hotel is due for a refresh and refurbishment. I wish the staff can be more customer oriented and takes more initiative. They are courteous and warm, just lack initiative."

"I always choose holiday inn hotel in any destination in the world due to its excellent self-service washers and dryers."