Tru by Hilton Chicopee Springfield

Property class: 2.5

Choose dates to view prices

At Tru by Hilton Chicopee Springfield, you can look forward to free continental breakfast, laundry facilities, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 21 of 21 rooms

DOUBLE TWO QUEEN BEDS

  • Sleeps 4

2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

DOUBLE Accessible

  • Sleeps 4

View all photos for 1 King Hearing Accessible Room W/Ri Shower

Room

1 King Hearing Accessible Room W/Ri Shower

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed

View all photos for 1 King Hearing Accessible Room

A hotel room with a bed, desk, chair, TV, and a mirror.

1 King Hearing Accessible Room

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed and 1 King Bed

DOUBLE Accessible-Two Queen Beds

  • Sleeps 4

View all photos for 1 King Mobility Accessible W/Bathtub

A hotel room with a bed, a desk with a TV, a chair, and a bathroom visible through an open door.

1 King Mobility Accessible W/Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE Accessible-Queen Size Bed

  • Sleeps 4

View all photos for 1 King Bed

Room

1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

DOUBLE KING SIZE BED

  • Sleeps 4

DOUBLE QUEEN SIZE BED

  • Sleeps 4

DOUBLE STANDARD

  • Sleeps 4

QUADRUPLE Accessible

  • Sleeps 6

QUADRUPLE Accessible-Queen Size Bed

  • Sleeps 6

QUADRUPLE QUEEN SIZE BED

  • Sleeps 6

QUADRUPLE STANDARD

  • Sleeps 6

View all photos for 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for 2 Queen Mobility Accessible W/Bathtub

A modern hotel room with a bed, desk, and chair, a small kitchenette, and a bathroom with a shower and toilet.

2 Queen Mobility Accessible W/Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Mobility Accessible W/Roll In Shower

A modern hotel room with a bed, desk, and chair, a small kitchenette, and a bathroom with a shower and toilet.

2 Queen Mobility Accessible W/Roll In Shower

  • 28 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Queen Beds

View all photos for 2 Queen Hearing Accessible Room W/Bathtub

A hotel room with two beds, a desk, a chair, a TV, and a window with a patterned view.

2 Queen Hearing Accessible Room W/Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

View all photos for 2 Queen Hearing Accessible Room

A hotel room with two beds, a desk, a chair, a TV, and a window with a geometric pattern.

2 Queen Hearing Accessible Room

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Bed

About the neighborhood

Located in Chicopee, Tru by Hilton Chicopee Springfield is near a train station and near theme parks. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Looking to enjoy an event or a game while in town? See what's happening at MassMutual Center or Eastern States Exposition. Looking to get your feet wet? Water skiing and rafting adventures can be found near the property. Visit our Chicopee travel guide
Map
440 Memorial Drive, Chicopee, MA, 01020

What's nearby

  • A basketball court with spectators, a scoreboard, and a wall of portraits.
    Naismith Memorial Basketball Hall of Fame
    9 min drive - 12.4 km
  • Chicopee Falls Dam
    16 min walk - 1.4 km
  • Chicopee Memorial State Park
    3 min drive - 4.3 km
  • MassMutual Center
    8 min drive - 11.7 km
  • MGM Springfield
    9 min drive - 12.0 km

Getting around

  • Holyoke Station
    14 min drive
  • Springfield Union Station (ZSF)
    13 min drive

Restaurants

  • Chick-fil-A
    6 min walk
  • Dunkin'
    14 min walk
  • Panera Bread
    10 min walk
  • Cumberland Farms
    3 min drive
  • McDonald's
    10 min walk

About this property

Tru by Hilton Chicopee Springfield

  • Hotel near MGM Springfield
  • Take advantage of free continental breakfast, laundry facilities, and a bar at Tru by Hilton Chicopee Springfield. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • You'll also find perks like:
    • Free self parking
    • RV/bus/truck parking, ATM/banking services, and meeting rooms
    • Coffee/tea in the lobby, a 24-hour front desk, and motorized watercraft on site
  • Room features
  • All 100 rooms feature comforts such as air conditioning, as well as perks like free WiFi and free newspapers.
  • Other amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Free toiletries and hair dryers
    • LED TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

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A hotel room with a large window, a flat-screen TV, red upholstered chairs, a glass coffee table, and a patterned carpet.
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  • Free airport shuttle
  • Parking included
  • Free WiFi
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includes taxes & fees
3 Nov - 4 Nov
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Frequently asked questions

Is Tru by Hilton Chicopee Springfield pet-friendly?

Yes, this property allows pets (limit 2 total). There's a deposit of USD 35 per stay and a fee of USD 20 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Chicopee Springfield?

Check-in start time: 3 PM; Check-in end time: 1 AM.

What time is check-out at Tru by Hilton Chicopee Springfield?

Check-out is at 11 AM.

Where is Tru by Hilton Chicopee Springfield located?

Situated in Chicopee, this hotel is within 1 mi (2 km) of Chicopee Falls Dam and Chicopee Memorial State Park. Bowlero Chicopee is 3.1 mi (5 km) away.

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Reviews

Tru by Hilton Chicopee Springfield Reviews

6.0

6.4

Cleanliness

7.2

Location

7.2

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 47 out of 346 reviews
Rating 8 - Good. 84 out of 346 reviews
Rating 6 - Okay. 85 out of 346 reviews
Rating 4 - Poor. 69 out of 346 reviews
Rating 2 - Terrible. 61 out of 346 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Find another hotel

Ripped, old blanket on bed. Clogged drain in sink. Peeling tiles in shower and bathroom with rusty fixtures and musty smell. Nice continental breakfast (unexpected with such a shabby room).
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

If you just want a place to crash after Six Flags

We picked it because it was close to Six Flags and we didnt want to have to drive home 3 hours that night. Check in was easy, we wanted take out and staff gave us tons of menus. We picked the Indian place next door, it was Ok. The rooms are dated, mostly clean, other than that wet carpet spot I stepped in, which was the fridge defrosting as it was unplugged. (God please be the fridge defrosting). Bed was comfy, TV not bad.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convienant friendly hotel

Easy early check-in. Everything simple and quick and courteous.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place in Chicopee, MA.

Hotel was clean, quite and easy to get to from the road. Overall it was a very pleasant stay.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Run down and dingy. Sheets didn't smell clean. Lobby smells like cigarette smoke. They did have oatmeal for breakfast, which on a cold and snowy day was very welcome. So thank you for that Days Inn!
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water in the shower until an hour before we checked out; toilet overflowed.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good, convienent hotel

i like this hotel. I have stayed there multiple times. Good beds, good service, and good price. I was allowed to check in early.
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The smell of spoke throughout the hotel was terrible, the room was very uncomfortable and bathroom was very small.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checking in

When we arrived at the Hotel to check in, there was a group ahead of us. The rooms had been overbooked and it took awhile for them to get the rooms they needed. I had booked one room with two queen beds, which they didn't have because of being overbooked. We had three adults and two children. We were given two rooms with king beds for the same price as the one I had booked. It worked out fine and we all had a good nights sleep.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EZ access

Real simple to find, just off exit # 5 MATP. EZ to get to Springfield, Airbase, and surrounding area.
Verified review

8/10 Good

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Convenient spot and restful atmosphere

Convenient. We got there at 9 pm and were gone by 9 am. People were exceptionally friendly and the bed was comfortable. Heatling/Cooling system was less noisy than other places, and our room was otherwise very quiet. Breakfast buffet was great and had omlets so you weren't in a position to starting your day Carb laden. Coffee and tea were plentiful (I wouldn't bother with the room setup) Only suggestion would be the walls and bathroom cabinets showed a bit of their age, so perhaps a little sanding and paint would be in order. We would certainly stay there again.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

wonderful staff, but hotel not so

The staft the reception desk were very courteous. Also the lady in charge of the breakfast area was fantastic. She was extremely helpful and friendly. The bed was very comfortable, but the room felt dirty and in need of repairs. The tub was stained and the carpet was dirty. The room faced highway 90 and it was very noisy due to the traffic. Again, this hotel has excellent staff, but it needs to be remodeled and cleaned to make the price worth paying.
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Friendly service, quick check in and out. Room had trash under the bed from previous people. Shower was freezing cold in the morning. Smell of cigarette smoke in my hallway was terrible.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the rooms are updated and clean.

the rooms are updated and clean. The breakfast was decent, the coffee fresh, and overall was decent. The only complaint I have is the WIFI didn't work.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable. The breakfast was good. The room is cleanness.
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

No room even though we had reservation

No room for us and at least 2 others with reservations. They said they had oversold hotel.
Verified review

6/10 Okay

Liked: Staff & service
Somewhat dated. Very friendly staff. Great continental breakfast.
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

wouldn't even take a shower there

The lobby was nice and updated but rooms were out dated. Bathrooms were the worst.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean middle of road facility.

Emergency overnight stop for car repair. Walking distance to restaurants, mediocre breakfast, noisy heat/AC. Poor internet connection and twice had to have electronic door keys reprogrammed.
Verified review

8/10 Good

Liked: Staff & service

Pets are welcome!

Staff was wonderful, very welcome and friendly! Room was ok, a little dated but very comfortable bed. We were happy that our dog was welcome!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable. Clean and quiet. Will be back again

Room was very clean, very comfortable bed. Could use better pillows. Frig in room was nice also liked the microwave and coffee maker
Verified review

6/10 Okay

Liked: Staff & service, room comfort

Good value. Lots of stores nearby

Stayed just one night. Good value. Nice front desk staff. Good location. Big rooms.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Won't ever stay there again .

The bed was extremely uncomfortable. The bathroom was dirty, the shower pole was falling off, there's holes in the bathtub that of been patched, Room cleaning made the bed and took out the trash in the trashcan anything else was left.
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Days Inn Ever

We were only in town for one night for the Big E. You can usually count on a Days Inn to be at least decent-this one was just horrible! The entire place smelled like stale smoke, our carpet looked like it was 30 years old-same for the furniture. At least the bed was comfortable. Would never go back.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort
Loved the staff. It made a great difference :)