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"I love it all"

"What a gem. While the property could use some updating the staff and location more than make up for it. We had an issue with the air conditioning on the first night. Not only was the issue addressed immediately but we were treated to an upgraded room. I cannot say enough good things about our stay. "

"Best hotel will stay here again and big size beautiful amenities "

"Spacious rooms with complete amenities. Bus shuttle from and to the airport and with shopping mall attachment is a big plus. We had an amazing stay ❤️"

"Great for tourists "

"Very clean and well organised. Heatful and polite staff."

"Excellent place to stay"

"Excellent Stay and Outstanding Service at Shinagawa Prince Hotel We stayed at Shinagawa Prince Hotel for 4 nights when we first arrived in Tokyo, then returned for 1 more night after spending 5 nights in Kyoto — and everything about our stay was fantastic. Before returning, we had arranged to leave 2 large suitcases at the hotel, and they stored them for free during our Kyoto trip, which was incredibly helpful. When we returned for our final night, there was a small issue with our reservation — our daughter was not included — but the front desk staff handled it promptly and kindly. They managed to find us a room with three beds, which made our last night in Japan very comfortable and stress-free. The location next to Shinagawa Station is ideal for getting around Tokyo and to the airport. The rooms were clean, the service was excellent, and the overall experience made us feel well cared for. Highly recommended, especially for families. We’ll definitely stay here again!"

"A nice hotel in the centre of an entertainment district. It’s also close to a main train station with great links to other parts of the city."