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The Empress Hotel Chiang Mai

4.0 star property
Family-friendly hotel with 2 restaurants connected to the convention center in Chiang Mai

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Photo gallery for The Empress Hotel Chiang Mai

Property grounds
View from room
Executive Suite | 1 bedroom, minibar, in-room safe, desk
Lobby
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Room

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Bidet
Bathrobes
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | 1 bedroom, minibar, in-room safe, desk

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Rainfall showerhead
Bidet
Bathrobes
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room | 1 bedroom, minibar, in-room safe, desk

Superior Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Bidet
Hair dryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, in-room safe, desk

Executive Room

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Separate bedroom
Rainfall showerhead
Bidet
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
199/42, Chang Klan Road, Chiang Mai, Chiang Mai, 50100

What's nearby

  • Chiang Mai Night Bazaar - 14 min walk - 1.2 km
  • Tha Phae Gate - 3 min drive - 1.9 km
  • Warorot Market - 3 min drive - 1.9 km
  • Sunday Walking Street Market - 3 min drive - 2.3 km
  • Wat Phra Singh - 4 min drive - 2.3 km

Getting around

  • Chiang Mai Railway Station - 12 min drive
  • Chiang Mai Intl. Airport (CNX) - 18 min drive

Restaurants

  • ‪Cherie cafe - ‬3 min walk
  • ‪นกแล ก๋วยเตี๋ยวต้มยำสุโขทัย - ‬3 min walk
  • ‪ราดหน้าหม้อดินเสวยนครปฐมโอชา - ‬2 min walk
  • ‪ป.ปองอาหารตามสั่ง - ‬3 min walk
  • ‪ห้องอาหารนานาชาติ โรงแรม ดิเอ็มเพรส - ‬1 min walk

About this property

The Empress Hotel Chiang Mai

Upscale family-friendly hotel near Chiang Mai Night Bazaar
Close to Tha Phae Gate, The Empress Hotel Chiang Mai provides a poolside bar, a terrace, and shopping on site. Indulge in a Thai massage, aromatherapy, and a body scrub at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Thai cuisine. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), an elevator, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 375 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bidets, free toiletries, and hair dryers
  • TVs with satellite channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to midnight on request
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 450 for adults and THB 450 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Chao Nang Coffee Shop
  • Panda Palace

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • 2 buildings
  • Banquet hall
  • Built in 1989
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: THB 500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 850.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 450 for adults and THB 450 for children
  • Airport shuttle fee: THB 250 per person (one-way)
  • Airport shuttle fee per child: THB 250 (one-way), (from 4 to 12 years old)
  • Late check-out fee: THB 500 (subject to availability)
  • Rollaway bed fee: THB 850.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Empress
Chiang Mai Empress Hotel
Empress Chiang Mai
Empress Chiang Mai Hotel
Empress Hotel Chiang Mai
Hotel Empress Chiang Mai

Frequently asked questions

Does The Empress Hotel Chiang Mai have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is The Empress Hotel Chiang Mai pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empress Hotel Chiang Mai?

Self parking and extended parking are free at this property.

What time is check-in at The Empress Hotel Chiang Mai?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Empress Hotel Chiang Mai?

Check-out is at noon. Late check-out is available for THB 500 (subject to availability).

Does The Empress Hotel Chiang Mai provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6 AM–midnight on request. A fee of THB 250 per person applies.

Where is The Empress Hotel Chiang Mai located?

This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Art in Paradise and Chiang Mai Night Bazaar. Tha Phae Gate is 1.4 mi (2.2 km) away.

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The Empress Hotel Chiang Mai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews
Rating 8 - Good. 257 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 9 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

It's a nice property. Has that regal feel with oriental design elements everywhere. it's a larger hotel vs. a botique hotel so they have many amenities on site, and it's really well staffed. Property is kept up very well. I thought the pool area was a highlight as it has a nice view of the mountains in the background. I really liked their green pool towels. I never see that color anymore.
Stayed 7 nights in Jun 2025

10/10

Super clean Lots of amenities
Stayed 2 nights in Apr 2025

10/10

Great people and great location.
Stayed 14 nights in Feb 2025

10/10

I’m glad to stayed there
Stayed 1 night in Mar 2025

8/10

Very nice hotel nice pool
Stayed 4 nights in Jan 2025

10/10

Good value. Quite stay near the Old City. Staff is very friendly and helpful.
Stayed 4 nights in Apr 2025

10/10

I was very impressed with this property. Stunning hotel. We were given a big shopping bag of water and snacks upon arrival and had fresh fruit in the room. Room was spacious and bed comfortable. Highly receommended.
Stayed 3 nights in Apr 2025

10/10

Good locations.. not too crowded! Pretty quiet! Friendly staffs.. very helpful
Stayed 5 nights in Feb 2025

10/10

The hotel was immaculate! The service was excellent and they even gave me a gift bag with champagne, juices, snacks, cookies and a plate of FRESH FRUIT!! I felt like a EMPRESS
Stayed 3 nights in Apr 2025

8/10

It’s really clean and staffs are nice and friendly. I will certainly stay here again.
Stayed 3 nights in Jan 2025

8/10

Friendly staff
Stayed 4 nights in Dec 2024

8/10

Staff was friendly and gave information about where to find the best places for shopping. Location was easy to find. Breakfast was easy to find. Clean and very safe.
Stayed 1 night in Feb 2025

10/10

Nice and quiet
Stayed 5 nights in Jan 2025

10/10

Nice rooms and buffet breakfast. Appreciated the welcome gift bag and slightly later checkout option
Stayed 3 nights in Jan 2025

8/10

good value good food good service
Stayed 1 night in Dec 2024

10/10

Excellent
Stayed 3 nights in Jan 2025

8/10

The staff was very friendly, attentive, and helpful. Nice, big room, with wood floors. Laundry was very reasonable. The breakfast was, at best, mediocre.
Stayed 2 nights in Feb 2025

10/10

Excellent property, very close the chiang mai night market, you can get food, shopping at your walking ease. Rooms are the best.
Stayed 3 nights in Dec 2024

8/10

nice staff
Stayed 1 night in Jan 2025

10/10

Great property all around. Ended up getting the executive suite. It is sweet! Thee we t gave us a huge gift basket on arrival, fresh fruit and fresh cut flowers in the morning. 5 stars.
Stayed 3 nights in Feb 2025

10/10

Pretty property. Felt safe the entire time i was there. The breakfast and the ala carte food is great. Music during the evening to complement the dinner. The property is safe and clean. Can feel a little dated with keyed entry to rooms. A little bit of a distance from the night market but not a lot.
Stayed 4 nights in Jan 2025

8/10

Stayed here during a 1-week trip to Chiang Mai. The staff was very friendly and accommodating. The rooms aren't the fanciest and somewhat out of date. The gym was sparse and a bit run down. We enjoyed the pool and ample breakfast options. We loved the location that was easily walkable to the markets around Old City but not in the heart of business. Overall a good value!
Stayed 6 nights in Jan 2025

6/10

I like the hotel decoration I don’t like the breakfast
Stayed 3 nights in Jan 2025

10/10

The staffs of this hotel are friendly and helpful.Breakfast is not bad.If you don't mind walking to the old town(THA BHAE GATE),it is about 2KM.
Stayed 5 nights in Dec 2024

10/10

Great stay!
Stayed 1 night in Nov 2023