Find all hotels by Silverneedle Collection in Chiang Mai

"Amazing "

"Activities for all ages, clean, family friendly, high end rooms and amenities. They look after you so well . Wonderful pool. Great location. "

"Great hotel centrally located - great amenities and staff. Good selection for breakfast. If there was only one slight drawback - I felt the pool is slightly small for a hotel of this size. "

"Great location, but is a little older. Feels like staying at a Chinese hotel. The rooms are older and not as fresh as the lobby. The western restaurant in the lobby was under construction while I was there, but only the outside. I asked to sit inside to host a business meeting, but they wanted me to eat in the lobby. The Thai restaurant had better service. But lots of other options. Good street food. McDonalds for late night munchies. Hard Rock Cafe is across street for good food for meeting friends. "

"Great bre"

"No idea how this hotel got a 9.2 rating other than how centrally located it is in the old city. First room was musty and had no windows, paid 500 baht a night on site for upgrade, the next room was better but bed was like sleeping on sheet of plywood. I prepaid 2 night but only stayed for 1. There isn’t anything truly wrong with the hotel but it wasn’t for me, for the price it is what it is. Cost me more than double to move hotels but for my personal comfort it was worth it. I felt the rating it has on Expedia isn’t accurate. I spend a lot of time in hotels, it has to be exceptional to be a 9.2. The staff were nice though and tried to Accommodate us. My friend stayed 2 more nights."

"Nice location n hotel. Staff / Spa opening time was not timely. Everything else was great! Would recommend they offer guests waiting fo checkin some cold water. "

"Room was ok. Although was greeted by a cockroach in the bathroom upon arrival but it’s quite normal. Aircon needed to be cleaned, full of dust and very slow. Bed was okay, pillows too. Staff - well, the reception wasn’t very helpful and always seemed more interested in the computer than the guests. Breakfast was very poor, so we went next door and across the street but really wasn’t good anywhere. Breakfast really wasn’t available anywhere that we thought was good. "

"The pool was not as pictured, looked to be part of the deck under construction. Advertising Spa but no massage. Seems to be lack of employees. Okay for a quick night stay "