2/10 Terrible
Verified traveler
5 Dhuʻl-H., 2018
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Damaged laptop and sexual harassment
When I first walked into my room, I went to the bathroom and the trash was full with bloody toilet paper and urine in the toilet. The next day, I left my hotel room to walk around. I came back to the hotel at around mid-afternoon to rest. As I was getting ready to go back out to sight-see before flying back home, I saw the hotel hair dryer on my laptop which wasn't there when I left that same morning. I took the hair dryer off my laptop and saw a crack on the top of my laptop. I ran downstairs to find someone and none of the girls working there spoke English. I said very clearly "I have an emergency. I need help". One of the girls called the manager and he arrived around 10 minutes later. He then called the owner and she arrived. The owner said the employee denied doing anything. She took me to the computer store and they could not help me. Later, the manager knocked on my door and asked if he could help with the pain I had in my upper back from the luggage I was carrying. He said that he is a healer and does Thai massage. He wanted to help after the incident earlier. I reluctantly went to the front porch with him. He He used a type of ointment on my neck for the pain. It was just like going to a regular Thai massage place. He proceeded to massage under my shirt and asked if he could do a full body massage in my room and I said "no." I ran up to my room, locked the door, and put all of my luggage in front of it. Staying at this hotel was a nightmare. Stay away!
Verified traveler
Stayed 2 nights in Nov 2018