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Mayan Secret Hotel Boutique

3.5 star property
Comfortable hotel with 24-hour fitness center and sauna

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Mayan Secret Hotel Boutique

Exterior
Hallway
Library
Meeting facility
Reception
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • SpaSpaSpa
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Carretera Chetumal - Bacalar Km 9.5, Chetumal, QROO, 77900
  • Popular LocationPalacio Municipal De Othon P. Blanco10 min drive
  • AirportChetumal, Quintana Roo (CTM-Chetumal Intl.)10 min drive
  • Popular LocationPayo Obispo Zoo12 min drive
  • Popular LocationChetumal Ferry Terminal13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Pool View

Standard Room, 1 King Bed, Pool View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 1 King Bed, Pool View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Cabin, 2 Bedrooms, Kitchenette, Courtyard View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Smart TV
Hypo-allergenic bedding
Tempur-Pedic bed
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room, Garden View

Superior Room, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Superior Room, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Junior Suite, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View | 1 bedroom, hypo-allergenic bedding, down comforters, Tempur-Pedic beds

Standard Room, 2 Queen Beds, Garden View

Highlights

Individually furnished
Individually decorated
Air conditioning
Kitchenette
Mini-fridge
Hypo-allergenic bedding
Tempur-Pedic bed
Portable fan
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Chetumal

Located in Chetumal, Mayan Secret Hotel Boutique is near the airport and near a boardwalk/promenade. The area's natural beauty can be seen at Lake Bacalar and Laguna Bacalar Ecological Park. Santuario del Manati and Dr. Alfredo Barrera Marin Botanical Garden are also worth visiting.
Visit our Chetumal travel guideOpens in a new window

What's nearby

  • Laguna Milagros - 8 min drive
  • Palacio Municipal De Othon P. Blanco - 10 min drive
  • Payo Obispo Zoo - 12 min drive
  • Chetumal Ferry Terminal - 13 min drive
  • Laguna Bacalar Ecological Park - 30 min drive

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 10 min drive

Restaurants

  • Antojitos Tortas y Tacos Lulu - 8 min drive
  • Chang Sang - 7 min drive
  • La Eufemia - 8 min drive
  • El Pargo - 15 min walk
  • Restaurant y Marisqueria "Padilla - 3 min drive

About this property

Mayan Secret Hotel Boutique

Hotel near the airport
A terrace, a garden, and a 24-hour gym are just a few of the amenities provided at Mayan Secret Hotel Boutique. For some rest and relaxation, visit the sauna or spa tub, and indulge in a hot stone massage, a body scrub, or a body treatment. In addition to a business center and a snack bar/deli, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking
  • A roundtrip airport shuttle (surcharge), concierge services, and luggage storage
  • Wedding services, a water dispenser, and a reception hall
Room features
All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as perks like safes and kitchen islands.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Tempur-Pedic beds, and down comforters
  • Rainfall showers, free toiletries, and hair dryers
  • Kitchenettes, mini fridges, and ovens

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Kitchenette
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (538 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Low-height electrical outlets in bathroom

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Portable fan
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchen island
  • Kitchenette
  • Mini-fridge
  • Oven

More

  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Safe
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are available for USD 25.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 8.00 per person (roundtrip)
  • Airport shuttle fee per child: USD 8.00
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal
Mexico - Quintana Roo
Mayan Secret Boutique Chetumal
Mayan Secret Hotel Boutique Hotel
Mayan Secret Hotel Boutique Chetumal
Mayan Secret Hotel Boutique Hotel Chetumal

Frequently asked questions

Does Mayan Secret Hotel Boutique have a pool?

Yes, this property has an outdoor pool.

Is Mayan Secret Hotel Boutique pet-friendly?

Yes, this property allows cats and dogs (limit 3 total). There's a deposit of USD 50 per stay and a fee of USD 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Mayan Secret Hotel Boutique?

Self parking is free at this property.

What time is check-in at Mayan Secret Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mayan Secret Hotel Boutique?

Check-out is at noon. Late check-out is available for USD 15 (subject to availability).

Does Mayan Secret Hotel Boutique provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 8.00 per person applies.

Where is Mayan Secret Hotel Boutique located?

Situated near the airport, this hotel is 1.8 mi (2.9 km) from Laguna Milagros and within 9 mi (15 km) of Palacio Municipal De Othon P. Blanco and Chetumal Ferry Terminal. Explanada de la Bandera and Palacio de Gobierno are also within 9 mi (15 km).

Mayan Secret Hotel Boutique Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 12 reviews" "
Rating 8 - Good. 4 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Si Yong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Kerri

Traveled with group
Liked: Amenities, property conditions & facilities
Love this hotel. If you want some place peaceful and quiet and away from the hustle of the city then this place is for you. Huge beautiful property. Cozy rooms with private sitting area outside. Great staff.
Stayed 1 night in Feb 2023

2/10 Terrible

luis

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stay Away!!!
The worst hotel ever, yes it was clean and nice looking BUT, the place looked like it was just about to go out of business. They had to go buy the oj to the store they didn’t have a menu, not bar either. Not tv no wifi, it was terrible the pool area, again, it was like abandoned. Staff were useless they had no idea how to fix the tv, the had no idea what to offer for food, when we finally order some eggs and some quesadillas, the came with like 20 minutes of each other. The first one took them like 40 mints to bring. Keep in mind we were the only ones in the entire hotel. Worst experience ever. And then the mosquitos!!!! Wow never agin this place!!
Stayed 5 nights in Jul 2022

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

L Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hermoso , rodeado de naturaleza y calma
Un hotel hermoso con mucha tranquilidad y su naturaleza hermosa , el personal muy amables y atentos la calidez que te hacen sentir como en casa , lo recomendamos ampliamente
Stayed 3 nights in Nov 2023

8/10 Good

Ángel

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un ambiente muy tranquilo, es muy amigable con el ambiente y es un lugar excelente para poder descansar y estar tranquilo sin mucho ruido.
Stayed 2 nights in Jan 2023

8/10 Good

Veronica

Liked: Cleanliness, room comfort
Mucha confusión con la reserva, no sabían si estaba o no pagada, no la encontraban
Stayed 1 night in Dec 2022

6/10 Okay

Jorge B., Puebla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
.
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vale la pena conocerlo. Falla el internet, su único defecto
Stayed 2 nights in Mar 2021