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Hotel Principe

3.0 star property
Hotel in Chetumal with a 24-hour front desk and an outdoor pool

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Photo gallery for Hotel Principe

Outdoor pool
Meeting facility
Parking
Exterior
Executive Double Room, 2 Double Beds | In-room safe, iron/ironing board, free WiFi, bed sheets
Travelers find a vibrant retreat at Hotel Principe in the city center. Enjoy regional cuisine at Arlequin restaurant, relax in two pools (one for kids), sip drinks at two bars, use in-room WiFi, and get help booking tours to nearby attractions.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • 24/7 front desk
  • Housekeeping
The current price is SAR 173
SAR 212 total
includes taxes & fees
11 Sep - 12 Sep

Room options

Check availability for these dates

Tonight

Sep 10 - Sep 11
Check availability for tonight Sep 10 - Sep 11

Tomorrow

Sep 11 - Sep 12
Check availability for tomorrow Sep 11 - Sep 12
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Double Room

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.8 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room, 2 Double Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 2 Double Beds

Highlights

Air conditioning
TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
In-room safe
Iron/ironing board
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Map
Prolongacion Heroes #326, Chetumal, QROO, 77010

What's nearby

  • Museum of Maya Culture - 11 min walk - 1.0 km
  • Santuario del Manati - 3 min drive - 2.5 km
  • Palacio Municipal De Othon P. Blanco - 3 min drive - 2.5 km
  • Chetumal Ferry Terminal - 3 min drive - 2.9 km
  • Palacio de Gobierno - 3 min drive - 2.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 11 min drive

Restaurants

  • ‪Yazid Pizza - ‬6 min walk
  • ‪Yazi'd Pizza - ‬4 min walk
  • ‪Hotdogs Parque del Queso 2 - ‬11 min walk
  • ‪Forasteros - ‬7 min walk
  • ‪Restaurant Bucaneros - ‬7 min walk

About this property

Hotel Principe

Hotel in the city center
Consider a stay at Hotel Principe and take advantage of a poolside bar, a terrace, and a bar. The on-site Regional cuisine restaurant, Arlequin, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Cooked-to-order breakfast (surcharge), access to a nearby health club, and a front-desk safe
  • Free newspapers, a 24-hour front desk, and a banquet hall
  • Luggage storage, tour/ticket assistance, and 3 meeting rooms
Room features
All 79 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 175 for adults and MXN 145 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Arlequin

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 145 for children
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:30 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Principe Chetumal
Principe Chetumal
Hotel Principe Hotel
Hotel Principe Chetumal
Hotel Principe Hotel Chetumal

Frequently asked questions

Does Hotel Principe have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:30 PM.

Is Hotel Principe pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Principe?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Principe?

Check-out is at 12:30 PM.

Where is Hotel Principe located?

Located in the heart of Chetumal, this hotel is within 1 mi (2 km) of Museum of Maya Culture, Museo de la Ciudad, and Mega Escultura. Planetarium Yook'ol Kaab and Malecón de Chetumal are also within 1 mi (2 km).

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Hotel Principe Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 253 reviews
Rating 8 - Good. 80 out of 253 reviews
Rating 6 - Okay. 61 out of 253 reviews
Rating 4 - Poor. 20 out of 253 reviews
Rating 2 - Terrible. 25 out of 253 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2025

8/10 Good

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable rooms, with relaxing chairs outside!
Stayed 1 night in Jan 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities
I was offered upgrade to King room! Very helpful staff
Stayed 1 night in Mar 2025

6/10 Okay

Marlon

Liked: Cleanliness, staff & service
Had stayed here long before and it is a nice hotel. My only issue is that it says WIFI and there is no WIFI. They should state that there is no wifi.
Stayed 1 night in Dec 2024

6/10 Okay

Laura B

Liked: Cleanliness, staff & service
Its a humble hotel, great for locals whom are looking for a night stay. But not what my family was looking for in a family location. Very clean just muggy due to the humidity.
Stayed 1 night in Sep 2022

2/10 Terrible

Herman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and price was good but the place is unsafe some of my stuff was stolen not a safe place to stay?
Stayed 1 night in Jul 2024

10/10 Excellent

Marianna

Liked: Cleanliness, staff & service
The place is just fine for the money, in a quiet area, nice parking, used to be very nice for sure - but now needs a bit off renovations, the linen is well worn out, towels are old, the ceiling needs attention, but ac worked, there was hot water and overall the place is clean. The staff is very nice and helpful. There is a restaurant on site too. We didn’t use the pool but it was open and looked usable:) overall a good option for small budget!
Stayed 1 night in Nov 2023

8/10 Good

GRACELIA

Liked: Cleanliness, staff & service
Almost everything was good. Need to fix the issue with hot and cold water as the hot wasn't working. Suggestion for a microwave and cleaning of the pool after an amount of people have used it.
Stayed 1 night in Nov 2024

6/10 Okay

Emil

…
Stayed 2 nights in Apr 2024

6/10 Okay

Sam

They could not find our reservation when arrived
Stayed 1 night in Mar 2024

6/10 Okay

JOHANNA

Disliked: Cleanliness, amenities, property conditions & facilities
Very old, was not sure if it was properly clean.
Stayed 1 night in Jul 2024

4/10 Poor

Antolina

Disliked: Amenities
Room is clean Expected a phone and mini fridge in room

4/10 Poor

israel

Disliked: Cleanliness, amenities, property conditions & facilities
pool was in maintenance the two days
Stayed 1 night in Jul 2022

4/10 Poor

Kiyah

Disliked: Amenities
We weren’t able to ask for extra towels after the pool so we had to shower with the wet ones. The internet connection is non existent. No do not disturb sign so room service comes into your room while you sleep. The bathroom has no floor mat and we had bugs in our bathroom. The pool was nice. Hotel is not good for a vacation stay but for just a quick check in and out.
Stayed 2 nights in Jul 2023

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was horrible air conditioners did not work at all. They came up eight times to fix my air condition and never work, and never thought about putting me in a different room.
Stayed 1 night in May 2024

2/10 Terrible

Fredrico

Disliked: Cleanliness, staff & service, amenities
We didn’t get to stay at the hotel, their rooms were not secured- our room window which was almost the size of the door could not lock! There was no wifi for us to stay connected with family & friends plus the staff had us in circles before even attempting to address us. The pool water was very dirty looking and no flowing water. I will attach photos. Their television was unusable because there was no internet and it was a tv from the Stone Age.
Stayed 1 night in Jul 2023

2/10 Terrible

Cesar

Disliked: Cleanliness, property conditions & facilities
Mucho ruido de los guespedes
Stayed 1 night in Aug 2025

4/10 Poor

Dennis

Liked: Cleanliness
Disliked: Property conditions & facilities
La piscina tuvo una lámpara interna que se rompió y tenía el cable colgando sin energía obviamente, en la aplicación decía paga hasta 18 meses y no fue a si; decía que incluía desayuno y tampoco.
Stayed 2 nights in Aug 2025

8/10 Good

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy ruidosa por el tema de la alberca y las ventanas no ayudan a mitigar
Stayed 2 nights in Jul 2025

2/10 Terrible

Velia

Disliked: Staff & service, property conditions & facilities
El personal se equivocó en darnos las habitaciones ya después de estar instalandos nos cobraron 200 por habitación pero está deteriorado el hotel no había agua caliente
Stayed 2 nights in Jul 2025

8/10 Good

Moroni Efrain

Liked: Staff & service, amenities
Buen lugar solo que la habitación algo viejita pero no le quita que está en buen lugar, buen servicio, y limpio ojo, el precio está bien para lo que uno obtiene, super cómodo
Stayed 1 night in May 2025

10/10 Excellent

Maria del

Liked: Cleanliness, staff & service, property conditions & facilities
Todo me pareció bien, deberían reactivar el restaurante del hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

RICARDO

Stayed 5 nights in Apr 2025

8/10 Good

javier

Stayed 1 night in Apr 2025

10/10 Excellent

Selina Fatima

Stayed 1 night in Apr 2025