If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Casa Chetumal Hotel Hotel
Casa Chetumal Hotel Chetumal
Casa Chetumal Hotel Hotel Chetumal
Frequently asked questions
Is Casa Chetumal Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa Chetumal Hotel?
Self parking is free at this property.
What time is check-in at Casa Chetumal Hotel?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.
What time is check-out at Casa Chetumal Hotel?
Check-out is at noon.
Where is Casa Chetumal Hotel located?
Located in the heart of Chetumal, this hotel is within a 10-minute walk of Explanada de la Bandera, Fisherman's Fountain, and Palacio de Gobierno. Museo de la Ciudad and Malecón de Chetumal are also within 10 minutes.
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Casa Chetumal Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 7 out of 13 reviews
10 - Excellent
7
Rating 8 - Good. 0 out of 13 reviews
8 - Good
0
Rating 6 - Okay. 4 out of 13 reviews
6 - Okay
4
Rating 4 - Poor. 2 out of 13 reviews
4 - Poor
2
Rating 2 - Terrible. 0 out of 13 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.4/10
Staff & service
7.4/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10
Enjoyed the layout of the common area. Good internet. Attentive staff and housekeeping. WEll located near good restaurants, the museum and waterfront
Donald
Stayed 2 nights in Dec 2024
10/10
Clean efficient
Michael
Stayed 1 night in Nov 2024
4/10
Horrible air conditioners, only ran at full blast. Towel with spots on it. Bedsheets very rough. Room looked crappy With some broken fixtures.
Saqib A.
Stayed 1 night in Mar 2025
4/10
La propiedad bien , mucho ruido en cuartos
Antonio
Stayed 4 nights in Mar 2025
10/10
When traveling to Chetumal my family and I always stay at Casa Chetumal. It is clean, offers parking and is in close proximity of almost EVERYTHING!
Neisy
Stayed 2 nights in Mar 2025
6/10
Brion
Stayed 1 night in Jan 2025
10/10
Muy limpia
Pat
Stayed 5 nights in Dec 2024
6/10
JULIAN
Stayed 1 night in Dec 2024
10/10
Excelente lugar para descansar, cerca del malecón y varias tiendas y restaurantes. Lo que no me gustó que no tiene elevador para los pisos de arriba.
Jesus
Stayed 1 night in Jul 2024
6/10
No es lo mejor, no es lo peor
Claudia
Stayed 2 nights in Jul 2024
10/10
Muy amables en cuanto a nuestra estadía todo bien,el cuarto limpio , está en el centro de Chetumal muy lindo el hotel