Find all hotels by Independent in Chesterland, OH

"We liked the room overall. The bed was very comfortable and the shower was great. We had an excellent breakfast in the Clubroom on our last morning. The location downtown was very convenient- close to attractions and restaurants. We were at the hotel for two nights and the reservation included daily room service. That didn’t happen. We were out of the room all day and never received fresh towels or trash pickup. We also weren’t happy with the lighting in the vanity area. It was extremely dim and almost impossible to use the mirror above the sink. "

"Breakfast was fresh, hot and very tasty. The star was the free dinner from 5- 7 pm every night. Pasta , grilled chicken, vegetables, baked potato ans chili! This is the perfect hotel for those traveling with children. Really cuts down on your expenses. They also have dessert and 3 free drinks pp at the bar. The staff was also very friendly and helpful !"

"Pool had a light floating around still plugged in. Key cards wouldn't work. Dirty towels from previous people were left in the bathroom. Hallways smelled like mildew. "

"Excellent bars, very comfortable bed, great all around. "

"Ants were In my room no coffee pods No breakfast unless you pay 14.99 "

"Everything great"

"The gym was very useful, one of the best hotel gyms I've seen"

"Front desk staff knowledgeable provided excellent customer service "

"Staff was very helpful. "