"AC did not work, elevator only worked going down, not up to the floor room was on. Phones did not work. Calling phone line from cellphone also did not work. Breakfast was not good. Was not told about or provided with breakfast voucher which I paid for through reservation, until I went to the restaurant and was asked for my voucher. Check-in took long... I asked for two spoons from the front desk and they only had one spoon..."

"I’ve stayed there a few times over the past 5 years. This Hilton is Torres looking. Sort of “jumped the shark”"