"Overbooked. I had a reservation for a superior room with 2 double beds. When I got there the room the gave me had one king sized bed. They told me I could open the couch, it was a sleeper sofa. Problem is...it wasn't. They sent housekeeping to search for a cot. 45 minutes later they found one in storage. Cot was placed in the room and was made by midnight. (One hour and five minutes after my arrival)"

"I have to pay por parking I thing this is unnecessary"