"The furniture in the room was great."

"Room had roaches, there were issues with staff, the card machine was down when I checked in after like 20 mins the staff decided to waive the deposit the next morning the front desk guy demanded I go pay for the deposit even tho we were about to check out I explained to him what happened at first he didn’t care and was quite rude . But ended up not charging the deposit, however he told me it don’t matter if I had already paid the room when I booked if deposit is paid I don’t get keys. IT IS NOT...