Find all hotels by Independent in Cheruvalli

"CLEAN AND COMFORTABALE STAY"

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"They could offer cold bottled water for guests on arrival. Need to provide soap at sink in bathroom. "

"Room was clean and spacious; hot shower available; quiet"

"Lovely and attentive staff but room amenities were substandard for a presumed 5 star hotel . "

"Clean room and courteous staff."

"This is a very basic 1 star hotel. There are no pictures of the bathroom for a very good reason. Absolutely dingy and disgusting. Bathroom was small, had a stained toilet and a bucket with no enclosure for bathing. Bedrooms are small and again, very basic. Looks even less than in pics. "

"Behaved like a new hotel, tried to over price pre booked room stating peak season. Rushed check out resulting in forgetting a wrist watch. Over priced lunch buffet which is not value for money. With a kid in tow unnecessary rush created for check out, checked in an hour late, hotel key card was disabled leading to room not getting open to speed up check out. Made guest wait to check if room amenities were in working condition, meaning guests were not trusted."

"It was fine other than the blocked toilet which needed to be fixed and was fixed. The front cafe was not open when staff said it would be opened. Overall, it was average. "