"The room was not clean, stains on the ceiling and wall. Fan light had lots of bugs and dust, you could see it hadn't been cleaned in some time. There was a sheet but no blankets. When we asked for bedding we were told there wasn't any. They did find a blanket with cigarette holes and stains. The latch lock for the door was missing as well. Not removed it looked to be torn off. And I can go on."

"First room we were given was nasty. The bed sheets were stained and we killed a few roaches. Second room we was moved to was much cleaner but was still eat up with roaches and mice. Then sometime in the early morning someone was setting off fireworks. The next day people were having a party with music blasting and doors slamming."

"Miss Laura was effective and efficient by providing resources for me to work with. Workers like her are very important in the hotel industry. Thanks Miss Laura!!"

"We walked into the room after checking in and walking through the unvacuumed halls and there were beetles and insects everywhere, what looked like cockroaches. We asked for a different room with was reluctantly given to us by the front desk attendant who was watching tik tok or reels on her phone while trying to assist us. The second room was no better and was infested as well. We left and and didn't stay there for the night. They cashed by incidental money of $100 and now i can't even get...

"Non smoking room was smoke smell. Outside my window broken down air conditioner units. All night drug activity and fighting. Stayed on 2nd floor with people screaming in hallway. Went to room on Sunday pretty much a swat team kicking a guy out of 3rd floor room. Room was very old worn. We switched to another hotel due to the area and the hotel clientele. We travel a lot and this was a horrible experience. Just seeing police and drug addicts outside enough for us."