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"The hotel was ok as far as cleanliness. It could improve elevator dirth and my refrigerator still had food in it from a stay before me so I know they didnt clean it."

"Staff was phenomenal and friendly and helpful with trying to make things right. Suite was overpriced with broken appliances, missing appliances, and other missing necessities... Overall cleanliness needs improvement in common areas and room."

"Room was clean. Staff very friendly. Pool was great. Bartender, bar and food onsite was great."

"The room was clean and well stocked with everything needed. Receptionist at front desk was was extremely nice and welcoming. Great bar and breakfast. Will definitely make this my place to stay again n Albany GA."

"Very clean and neat room well maintained location"

"The place looked nice on the outside and the lobby. Hallways made it seem dated and that I’d walk into a terrible room. It wasn’t terrible but things could be updated. Specifically the bathroom. Mostly needs maintenance. Mold, shower was leaky even with the door shut. People above me would flush their toilet and mine would run and the water would move around and gurgle. The ac half way worked. The tv remote was nowhere to be found. The one good thing I will say went above and beyond my...

"Came to see a friend breakfast was closed and the door to my room was difficult to open but room was clean staff was friendly would stay there again if I ever was to visit Albany again"

"I stayed at this motel from Tuesday -Sunday. My bed wasn't made from Wednesday on, trash not removed from the room, used towels left on the floor. I had to do some cleaning when I arrived. On check out day, I spoke with the owner/manager, she stated we clean the rooms every other day and her staff told her that I refuse to have my room cleaned. I asked her why would I taken pictures if that was my request. Dirty diaper was on the outside of someone's room when I checked in and when I returned...

"Do NOT book this Hotel. This hotel is now a MOTEL 6 and they will NOT honor the booking and will leave you stranded with no place to stay. The place is pretty dirty and very run down. There was trash everywhere, furniture all over the 3nd floor balcony and people partying in the parking lot. No one is manning the office. They have a paper with a phone number to call. The manager was nice but the new owner refused to honor the booking that had been completely paid in full ahead of time. Don't...

"I was extremely upset to find that the pool was not available!! I checked with Expedia prior to my trip to insure if the pool was operational. I did call your management team and a young did tell me she would speak with Management and she did. I did not enjoy my stay!!! It was very hot!!! and we were looking forward to getting in the pool. The resolve per your team was to give me points for when in use another hotel, that will never happen!! We were inconvenienced by this and should have been...

"We have stay there 3 times and every time the pool was not open. The breakfast needs some help, other wise each stay has been. Staff has been wonderful each time."

"This hotel is amazing as always. We’ve stayed at this same hotel many times and will definitely use them again."

"The rooms were clean the staff was great"

"Traveling for work, needed a simple place for one night. I didn’t even go in. Looked dingy with linens draping over the windows and abandoned other than a couple of young kids playing in the parking lot. Not a suitable stay"