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"A wonderful hotel with great staff and service"

"Every member of staff we interacted with exuded quality service. Nothing was never too much trouble. Punctuated with being friendly and sociable; a difficult balance to get right "

"Amazing customer service "

"Welcomed on arrival. The room was set up as requested and the breakfast was delicious. Really enjoyed the two day stay and would recommend. "

"Faultless!!!! Loved it, staff are really amazing, we will definitely stay again.... thank you team:))"

"Nice and friendly "

"Our stay was a last minute decision and we were luckily to get a room for too nights. We also had our little dog with us. The staff were friendly and helpful. The breakfasts was lovey and had a good choice. They even gave our dog a sausage, which he enjoyed. The room was small but clean and tidy. The only draw back is that the room was on the top floor, with a lot of stairs to climb. It seemed extra long in the night when the god needed to go to the toilet. But we managed and it was fine."

"Very nice, great breakfast and lovely staff. "

"It's the people (for me) that make a place. Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience. We felt right at home, it's posh but without airs & graces, perfect. Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right). I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards). Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay. 🙏😎🙏 Our room was good, bed was very comfy and we slept well. Breakfast, which was included, was of a very high standard, plenty of options for all tastes. The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here. WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich."